Frequently Asked Questions

  1. How do I pay for the seminar?
    After you register, we will send you a confirmation letter with an invoice on the bottom which you can return with your check. We also take Visa, Mastercard, or American Express.
  2. When is payment due?
    Payment is due by the seminar date
  3. How do I make out the check?
    Make checks payable to: Michigan State University. Send payment to Human Resource Education and Training Center, Accounts Receivable, 423 S. Kedzie Hall, East Lansing, MI 48824-1032.
  4. If I cancel, will I be penalized?
    Enrollees who must cancel their registrations must notify us at least two weeks prior to the seminar date to receive a full refund. Enrollees who cancel their registrations less than 14 days before the seminar date will be liable for a $350 registration charge to cover expenses made in advance with the seminar venue. Enrollees who fail to attend the seminar and who do not properly cancel their registrations will be liable for the entire seminar fee.
  5. If I cancel, will my name still be on the mailing list?
    Yes, you will still receive brochures specific to your area.
  6. How do I get my name removed from the mailing list?
    A phone, fax or e-mail request will quickly remove you from our mailing list. Brochures addressed by title or company (without an individual's name) are purchased and we, unfortunately, have no way of removing these mailing addresses ourselves.
  7. I'm on the waiting list for a seminar. Will you call if there is an opening?
    Yes. Even if you're not on the top of the waiting list, there is a good chance you will be called or paged, if requested. Most cancellations occur a week before the seminar.
  8. What is the dress code for your seminars?
    Our goal is that you are comfortable, so our atmosphere is traditionally casual. Coats and ties are optional; business casual is the attire of choice for most participants. We suggest you bring a sweater in case the room is chilly.
  9. I didn't get a confirmation letter. How do I get one?
    Please let us know if you did not get a confirmation letter; it may mean your registration did not reach us. Contact us with the registrant's name and seminar and we will send you one.
  10. There is an error on my confirmation letter. How do I correct it?
    Contact us with the correct information.
  11. What is your Federal I.D. number?
    38-6005984