Leading through Turbulent Times is open only to graduates of the Certified Workers' Compensation Professional, Certified Human Resources Specialist, Certified Employer Rights and Responsibilities Professional, and HR for the Newly Appointed HR Specialist programs.

This program has been approved for 14 hours of continuing education credit.

Effective leadership is essential for organizational success. Leaders like you know that continuous learning is a key characteristic of effective leadership. This is especially true during times of economic turbulence. That's why we've developed Leading through Turbulent Times. This advanced program builds upon the foundation of excellence you gained in the CHRS, CWCP or HR for the Newly Appointed HR Specialist course.

This course will enable you to build your professional skills and add greater value to your organization. By participating in this course, you will be able to;

• Engage in effective and humane downsizing when necessary
• Turn potentially damaging conflict into a positive avenue for innovation and progress
• Minimize the legal liability associated with poorly made and implemented discharge decisions
• Ensure compliance with recent changes to the ADA and FMLA
• Build your professional network by reconnecting with classmates from your course and interacting with colleagues from other courses, corporate and union subject matter experts as well as MSU faculty.

 

UPCOMING DATES

Upcoming Dates

Date	Location
October 12-13, 2010	East Lansing, MI Specific location to be determined

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Course Content Includes

Leading Change by Building Trust
This module will discuss how leaders demonstrate the ROCC of Trust through Reliability, Openness, Competence, and Compassion. We will also examine how leaders establish the foundation of courage, authenticity, and humility which is necessary for building the ROCC of Trust. The ROCC of Trust framework will be used to help you evaluate how effective your work relationships are, and identify any issues between you and your subordinates, colleagues and key others that undermine trust and collaboration. Finally, the module will outline several key steps that build the ROCC of Trust, especially in ways that foster resiliency during tough economic and organizational circumstances.

Managing Conflict
This module will explore the relationship between conflict and organizational outcomes. We will discuss the four sources of interpersonal conflict and the organizational consequences of each. The various roles that can be taken during conflict, and the conflict management strategies associated with each role, will also be explored. The model of conflict behavior discussed will enable you to determine the most appropriate conflict management strategy, given the unique context of the conflict. We will discuss why collaboration is an appropriate default conflict management strategy and practice working through the four phases of collaborative problem solving: 1) Problem Identification, 2) Solution Generation, 3) Action Plan Formulation and Agreement and 4) Implementation and Follow-Up. The overall model of conflict management will enable you to develop and implement strategies for turning negative conflict into an avenue for creativity, improved decision-making, and enhanced organizational success.

Making Appropriate and Legally Defensible Discharge Decisions
Tough economic times may call for tough decisions, including layoffs and other decisions to discharge employees. Anytime your organization makes that kind of decision, there is the potential for a lawsuit. This session will update you on several recent Supreme Court decisions which are important to avoiding liability, including the new standard of proof in age discrimination cases and the expansion of employees who can bring retaliation claims. We will also look at some hypothetical situations that demonstrate how your organization can defend its tough decisions.

ADA Update
The Americans with Disabilities Act was amended effective January 2009, significantly expanding the coverage of the ADA to include employees who are significantly limited without considering mitigating measures, and to increase the scope of what is a "major life activity." This session will bring you up to date on those changes and the cases which have been decided since they came into effect. We will also discuss the latest cases on the right to an accommodation, and the effects of the 2009 amendments on that right.

FMLA Update
The Department of Labor has significantly clarified the Family and Medical Leave Act with its regulations that came into effect in January 2009. These regulations include interpretation of the National Defense Authorization Act, which provides two new types of leave for relatives of service members. This session will look closely at the effect of these regulations, as well as recent cases that have been issued since the regulations.

Roundtable Discussions
To truly customize the program to meet your needs, you will have an opportunity to submit questions for roundtable discussions. Prior to the start of the program, you will receive an email asking you to share your hot topic items. These will be the topics for in-depth round table discussions during the workshop.

Hear from the Experts
The learning continues during the lunch break! This course provides a unique opportunity for you to hear from subject matter experts, those who represent the gold-standard in downsizing implementation from both the union and management perspectives. Brian Fredline, President, UAW Local 602, representing Lansing area General Motors Corporation autoworkers and Mike Reinterth, HR Director, General Motors Corporation - Grand Rapids Metal Center will be presenting their insights and experiences during their lunch hour presentations. Hear how the UAW and GM have worked together to implement humane downsizing with outstanding results.

Networking Dinner
Continue your networking by joining the group for dinner. The group, including the MSU faculty, will have dinner at a local restaurant on the first evening. This is a wonderful opportunity to rekindle old friendships and build your professional network. Please note: The price of dinner is not included in the course registration fee.

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WHO SHOULD ATTEND

This workshop is designed for those who have earned the Certified Human Resource Specialist, Certified Workers' Compensation Professional, or Certified Employer Rights and Responsibilities Professional credential. The program is also open to those individuals who attended our Human Resources for the Newly Appointed HR Specialist workshop.

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INSTRUCTORS

Aneil Mishra is a Professor and Associate Director of the HR Executive Education Center in the School of Industrial and Labor Relations at Michigan State University (MSU). He holds a Ph.D. in business administration from the University of Michigan. Dr. Mishra's teaching and research interests include the dynamics of trust within and across organizations, organizational culture, and organizational change leadership. He has consulted, conducted research, and coached executives on these issues with a number of global and domestic firms. In addition, he had directed, taught in, and provided executive coaching through a wide range of domestic and international executive education programs at the University of Michigan and Duke University. He has also provided custom executive education programs for a variety of for-profit and not-for-profit organizations throughout the U.S., in Europe and in South America.

Stacy Hickox is an Assistant Professor in the School of Labor and Industrial Relations at Michigan State University. As an attorney, she practiced in the areas of employment and labor law, including claims of discrimination, unemployment compensation, and wage and hour claims. Before joining MSU, she practiced in the area of disability law at Michigan Protection and Advocacy Service. Ms. Hickox also taught for several years at MSU's law school, including courses in employment law, disability law, and civil rights. She has written a book on the Americans with Disabilities Act and several law review articles on various employment law topics. Ms. Hickox attended the School of Industrial and Labor Relations at Cornell University and received her law degree from the University of Pennsylvania.

Tina Riley is an Assistant Professor in the School of Labor and Industrial Relations at Michigan State University (MSU). She holds a Ph.D. in Higher Adult and Lifelong Education as well as a Master of Arts in Labor Relations and Human Resources from MSU. She has served as the Director of the School's Human Resources Education and Training Center and as Associate Director for Outreach. Dr. Riley has given presentations nationwide on the topics of strategic recruiting, training and development, supervisory skills and employment law. She is also a CAPT-qualified administrator of the Myers-Briggs Type Indicator and has worked with many groups in developing value from differences within the workplace.

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CONTINUING EDUCATION CREDIT

Participation in this seminar earns 14 continuing education credits towards recertification for the CHRS, CERRP and CWCP programs sponsored by MSU's School of Labor and Industrial Relations.

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REGISTRATION INFORMATION

There are several ways to enroll in our courses:

Register Today! Complete the registration form and follow the instructions for submitting it to us.

By Mail or Fax: Complete the online registration form, print that page, and send it by fax to 517-432-0138 or by mail to: HR Executive Education School of Labor and Industrial Relations Michigan State University 423 S. Kedzie Hall East Lansing, MI 48824-1032

By Phone: We would be happy to answer any questions you may have regarding this training program and take your registration over the phone. Call us at 517-432.2209.

SEMINAR FEE: $1,995

The seminar fee includes:

• Continental breakfast and networking lunch each day
• Certificate of completion
• Course materials
• Inclusion on our mailing list. If you can't attend and want to be on this list, please e-mail the request to hretc@lir.msu.edu

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CANCELLATION POLICY

• 14 days or more prior to seminar: full refund
• Less than 14 days: $350 cancellation fee
• Failure to attend without canceling: no refund

MSU reserves the right to cancel programs when enrollment criteria are not met or for conditions beyond its control. Any additional costs incurred by the enrollee of cancelled programs are the responsibility of the enrollee.

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SPECIAL ACCOMMODATIONS

Accommodations for people with disabilities or special dietary needs may be requested by calling HR Executive Education at 517-355-9592. We will do all we can to accommodate you. It would be especially helpful if you would contact us at least three weeks before the program.

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OVERNIGHT ACCOMMODATIONS

Overnight accommodations are not included in the seminar fee. For reservations, call the hotel listed for your seminar. Be sure to refer to the Michigan State University Block.

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FEDERAL ID:

• MSU's Federal ID Number is 38-6005984.
• Payment does not have to accompany registration but is due by the seminar date.
• Registrants will receive a combined confirmation letter and invoice.
• Certificates will be mailed out upon successful completion of the seminar and seminar payment confirmation.
• Business casual attire.
• Please, no audio or video recording.

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REGISTRATION QUESTIONS

If you have questions that are not answered here, please call us at 517-355-9592.

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