Skills for Success: A Management Development Program

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• Upcoming Dates
• Course Schedule
• Who Should Attend
• Instructor
• Continuing Education Credit
• Registration Information
• Cancellation Policy
• Special Accommodations
• Overnight Accommodations
• Federal ID
• Registration Questions
• Purchase Learning Resources

This program is designed to heighten managers' level of professionalism and their ability to get work done through others. The program includes a series of pre and post assessments allowing participants to focus their learning and evaluate their progress.

Topics Include

• Developing self-awareness and valuing differences
  • MBTI
  • Core Self-Evaluation
  • Emotional Intelligence
  • Learning Styles
  • Values
• Communicating effectively
  • Providing feedback
  • Coaching and counseling
  • Managing conflict
  • Networking and exhibiting professional etiquette
  • Gaining power and influence
  • Negotiating
• Enhancing work performance
  • Establishing goals
  • Enhancing accountability
  • Creating a motivating workplace
  • Building capacity through employee development
  • Empowering and delegating
• Managing time and stress productively
  • Prioritizing and planning
  • Developing short and long-term strategies
• Leading effective meetings
  • Preparing for meetings
  • Managing participation
  • Making presentations

Course Design

This highly-interactive program includes a variety of individual and group exercises, case studies, lecture and discussion. Participants receive a course manual and specially created textbook. Ample opportunities are provided during the week for participants to practice skill sets and develop action plans for applying what they have learned.

The learning continues after the program through an optional electronic group debrief held approximately 14 days after the conclusion of the program. The debrief includes a discussion of implementation efforts exploring what worked, what was challenging, strategies for ongoing implementation, and an exploration of how efforts are adding value to the organization. Participants will receive a self-reminder approximately 30 days after the conclusion of the program.

UPCOMING DATES

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Course Schedule

The program begins with a series of self-assessments allowing you to gain greater insight into your own management style, clarify your goals, and monitor your learning. Post assessments will provide you with greater insight and direction.

Monday

Self-Assessment and Professional Development
For every journey you undertake, you must know where you are before you map out directions to reach your destination. The self-assessments included in this program allow you to gain deeper understanding of where you are in terms of your Sensitive Line, Locus of Control, and the 5 Areas of Self-Awareness:

1. Core Self-Evaluation
2. Emotional Intelligence
3. Attitudes Toward Change
4. Learning Style
5. Values

Business Etiquette
In business, the littlest things can make the biggest difference. Making introductions, appearing confident while making small talk, writing effective emails, even the way you speak on the phone and the way you dress all impact your professional image. This module will provide you with the knowledge and skills needed to convey a powerful professional image.

Time and Stress Management
Left unmanaged, negative stress decreases performance. Failing to manage time can lead to high levels of negative stress, leaving us to wonder how we worked all day and accomplished none of the important things on our to-do list. This module will provide you with proven techniques to minimize stressors, cope with short term stress, and use your time strategically to accomplish important goals and objectives.

Tuesday

Supportive Communications
To be truly successful in business today, you must build and maintain professional relationships. This module examines ways to build relationships by delivering needed feedback without creating defensiveness and the disconfirmation that can lead to demotivation and decreased performance.

Motivation
Creating a motivating work environment leads to highly committed employees and has a positive impact on the bottom line. This module includes a 6-step model that will enable you to diagnose problems and enhance workplace performance by creating a motivating work environment.

Empowerment and Delegation
Don’t be fooled into thinking that empowerment was a fad that fell out of fashion. The evidence is clear; organizations that empower employees are more flexible and adaptable. In addition, empowered employees are more productive. This module provides practical suggestions for empowering others. Special attention will be given to enhancing the outcomes associated with one common form of empowerment, delegation.

Wednesday

Building Professional Relationships
The ability to build and maintain professional relationships is essential for long-term success. In addition to communicating supportively, successful professionals understand the importance of building professional networks and enhancing their influence. This module will provide you with strategies for transforming power into influence.

Networking
Everyone agrees that networking is important. Exactly why, and how to go about building a professional network, often remains a mystery. This module will provide you with proven strategies for building your network.

Thursday

Negotiation Skills
Negotiations occur in almost every aspect of our lives. In this module, you will learn how to prepare for negotiations, how to determine your Best Alternative to a Negotiated Agreement (BATNA), and how to avoid common negotiation mistakes.

Conflict Management
We often have mixed feelings about conflict. Too little conflict can lead to groupthink and a lack of innovation. Too much conflict can destroy relationships and inhibit organizational success. This module provides you with the keys to successfully manage conflict.

Friday

Making Powerful Presentations
If you've ever felt weak-in-the-knees before making a presentation, you know how challenging presentations can be to make. This module will provide you with the skills you need to exude self-confidence and get your ideas the positive attention they deserve.

Managing Meetings
Think about how much time you spend in meetings. Now think about how much of that time is truly value added. This module will provide you with the skills you need to plan and conduct value-added meetings.

Focus on the Future
Create an action plan for success.

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WHO SHOULD ATTEND

This workshop is designed for those ready to move to a higher level of professionalism and success. If you are responsible for getting work done through others, if you strive to be promoted to a higher position within your organization, or if you want to develop your professional skills for personal reasons, this program is for you.

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INSTRUCTOR

Tina Riley is an Assistant Professor in the School of Labor and Industrial Relations at Michigan State University (MSU). She holds a Ph.D. in Higher Adult and Lifelong Education as well as a Master of Arts in Labor Relations and Human Resources from MSU. She has served as the Director of the School’s Human Resources Education and Training Center and as Associate Director for Outreach. Dr. Riley has given presentations nationwide on the topics of strategic recruiting, training and development, supervisory skills and employment law. She is also a CAPT-qualified administrator of the Myers-Briggs Type Indicator and has worked with many groups in developing value from differences within the workplace.

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CONTINUING EDUCATION CREDIT

Participation in this seminar earns 36 continuing education credits towards recertification for the CHRS and CWCP programs sponsored by MSU’s School of Labor and Industrial Relations.

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REGISTRATION INFORMATION

There are several ways to enroll in our courses:

SEMINAR FEE: $3,995

The seminar fee includes:

• Continental breakfast and networking lunch each day
• Certificate of completion
• Course materials
• Inclusion on our mailing list. If you can't attend and want to be on this list, please email the request to hretc@lir.msu.edu.

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CANCELLATION POLICY

• 14 days or more prior to seminar: full refund
• Less than 14 days: $350 cancellation fee
• Failure to attend without canceling: no refund

MSU reserves the right to cancel programs when enrollment criteria are not met or for conditions beyond its control. Any additional costs incurred by the enrollee of cancelled programs are the responsibility of the enrollee.

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SPECIAL ACCOMMODATIONS

Accommodations for people with disabilities or special dietary needs may be requested by calling HR Executive Education at 517-355-9592. We will do all we can to accommodate you. It would be especially helpful if you would contact us at least three weeks before the program.

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OVERNIGHT ACCOMMODATIONS

Overnight accommodations are not included in the seminar fee. For reservations, call the hotel listed for your seminar. Be sure to refer to the Michigan State University Block.

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FEDERAL ID:

• MSU's Federal ID Number is 38-6005984.
• Payment does not have to accompany registration but is due by the seminar date.
• Registrants will receive a combined confirmation letter and invoice.
• Certificates will be mailed out upon successful completion of the seminar and seminar payment confirmation.
• Business casual attire.
• Please, no audio or video recording.

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REGISTRATION QUESTIONS

If you have questions that are not answered here, please call us at 517-355-9592.

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