Grievance Handling, Steward Training
Target Audience: Stewards, activists
Comments: Basic and advanced options
Length: 8 to 16 hours
Role of the steward in the local union
- Advocate for the worker
- Promote the union
What is a grievance?
- A range of definitions is discussed; We focus on the definition of a grievance as a violation of
- The contract
- An arbitration decision
- Federal, state or local law
- Past practice
- Management's own policy
- Or unequal treatment of employees
Steps in the grievance procedure
- Review contract language that outlines the grievance procedure
- Who is involved in what step
- How to investigate a grievance
- Practice writing a grievance
Duty of Fair Representation (DFR)
- Union's obligation to represent all members of the bargaining unit without discrimination
- Tips for avoiding DFR charges
For longer programs only: Current issues in the U.S. labor movement
- Decline in unionization rate
- Strength of public sector unions
- Rising income inequality
- Need for organizing
- Right to work legislation
- Employee Free Choice Act
Collective Bargaining
Target Audience: Bargaining committee members, executive board members, new staff reps
Comments: Basic and advanced options
Length: 16 to 40 hours
Bargaining Process
- Creation of a bargaining committee
- Role of bargaining team members
- Ground rules
- Preparing for bargaining
- Survey of membership
- Review of grievances and arbitrations
- Early, middle, and late bargaining sessions
- Mock bargaining sessions using real contract language
Legal aspects of bargaining
- Definition of good faith bargaining
- Mandatory, permissive, and illegal subjects of bargaining
For longer programs only:
Preparing the membership for bargaining
- Internal organizing
- Planning collective actions
Researching your employer
Arbitration
Target Audience: Staff reps
Comments: Basic and advanced options
Length: 8 to 24 hours
Arbitration process
- Brief review of grievance procedure
- Selection of cases for arbitration
- Seven tests of just cause
- Selection of an arbitration
- Preparation for the hearing
- Sample cases
For longer programs:
- Mock arbitration hearing conducted by an arbitrator
Labor Law
Target Audience: Local officers, executive board members, stewards
Comments: Public and private sector options
Length: Up to 40 hours
Background
- Definition of terms, e.g., bargaining unit, union shop, open shop, right to work
- Who is covered by what law?
- Unfair labor practices
Organizing
- Card check recognition
- NLRB election procedures
- Legal and illegal employer tactics (e.g., captive audience meetings, threats, etc.)
- Legally permitted means for unions to contact workers
Bargaining
- Bargaining in good faith
- Mandatory, permissive, and illegal subjects of bargaining
- Options at contract expiration
- Impasse
- Right to strike
- Rules for picketing
Contract Administration
- Grievances and arbitration
- Mid-contract changes
- Duty of Fair Representation
- Weingarten Rights
- Beck Rights
Employment Law
Target Audience: Local officers, executive board members, stewards, members with specific issues
Length: Up to 20 hours
Sample Topics: FMLA, basic OSHA rights, ADA, workers compensation, discrimination and harassment
Basic Economics
Target Audience: Activists, members, stewards, local officers
Comments: Customized based on industry
Length: Up to 40 hours
Sample Topics: Globalization, trade, privatization / outsourcing, taxes/role of government, income inequality, industry analysis
Public Speaking
Target Audience: Members, activists, stewards, local officers
Comments: Basic
Length: Up to 8 hours
Sample Topics: How to organize a talk and be comfortable speaking to an audience
Dealing with Difficult People
Target Audience: Anyone
Comments: Basic
Length: Basic
Sample Topics: Presents a variety of approaches
Conflict Resolution, Problems Solving
Target Audience: Anyone
Comments: Basic to advance
Length: 3 to 24 hours
Sample Topics: Styles and approaches, tools for one-on-one negotiating
Union Leadership
Target Audience: Local officers, executive board, stewards, activists
Comments: Customized based on local interests
Length: Up to 40 hours
Sample Topics: What do leaders do, running effective meetings, diversity and inclusion, developing a vision
Women's Leadership
Target Audience: Women activists, officers and staff
Length: 12 to 24 hours
Sample Topics: How women develop as leaders and other leadership topics listed above
Member Mobilization
Target Audience: Local officers, executive board, stewards
Sample Topics: Ways to increase member activism
Health and Safety
Target Audience: Local officers, executive board, stewards, activist
Comments: Technical topics based on local request
Length: 3 to 20 hours
Sample Topics: Basic OSHA rights, health and safety committees, union response to behavior based safety
Labor History
Target Audience: Any
Comments: Technical topics based on local request
Length: Up to 40 hours
Sample Topics: Focus is on US labor history, customized for the specific union and industry
Teaching Techniques
Target Audience: Trainers and those who plan to become trainers
Length: 8 to 40 hours
Sample Topics: Skills for both presentation and facilitation; participatory curriculum design